Permanent Part-Timer – (Retail Associate)
Brand: adidas
Location: Potchefstroom, South Africa
Contract Type: Permanent Part-Time
Team: Retail
adidas is a globally recognised brand known for its innovation, performance products, and strong culture that inspires people to push boundaries. The company is looking for an energetic and customer-focused Permanent Part-Timer to join its retail team in Potchefstroom. This position is ideal for individuals who are passionate about retail, enjoy working with people, and love delivering excellent customer service.
Job Purpose
The purpose of this role is to support the store management team with daily store operations while ensuring that customers receive an exceptional in-store experience. The position involves store maintenance, product merchandising, customer service, sales support, and contributing to the overall efficiency of the retail environment.
Key Responsibilities
Customer Service
- Provide every customer with the highest level of adidas service, ensuring a positive and memorable shopping experience.
- Greet customers upon arrival and assist them with product selection, sizing, and styling recommendations.
- Use effective communication and active listening to understand customer needs.
Sales Support
- Process sales transactions efficiently, including purchases made via cash, card, or other accepted payment methods.
- Apply selling techniques such as suggesting additional products or explaining technical product features to enhance the shopping experience and support store sales goals.
- Gain proficiency in the point-of-sale system by learning store processes and following all operational guidelines.
Merchandising and Stock Handling
- Assist with product flow from the stockroom to the sales floor when required.
- Participate in ticketing, tagging, and preparing merchandise for display.
- Support the development of store displays and follow visual merchandising guidelines provided by management.
- Help unpack, organise, and replenish stock as needed.
Store Standards and Housekeeping
- Maintain high standards of cleanliness and organisation on the sales floor, in fitting rooms, and in back-of-house areas.
- Follow store procedures to ensure the safekeeping of all company assets.
- Uphold all operational policies, including health and safety standards.
Additional Support Tasks
- Serve as a Greeter during busy trading periods to manage customer flow and create a welcoming atmosphere.
- Assist in other store duties as requested by management to support daily operations.
Skills and Experience
Required Skills
- Strong passion for retail and customer service.
- Ability to use initiative and work independently when needed.
- Clear and positive communication—customers should feel valued and supported.
- Flexibility to work weekdays, weekends, evenings, and public holidays.
- A friendly, energetic personality with a willingness to learn.
Experience
- 0–1 year of experience in a retail environment.
- Previous experience in fashion, footwear, or sports retail is an advantage but not mandatory.
Education
- Matric certificate (or equivalent secondary qualification).
What Makes You Successful in This Role
- A strong team player who enjoys contributing to group success.
- Ability to work well under pressure in a busy retail environment.
- Enthusiasm, motivation, and a passion for style and fashion.
- Confidence in assisting customers with product choices to help them create their desired look.
- Reliability, punctuality, and a proactive attitude.
adidas Culture and Values
adidas promotes a workplace culture inspired by the spirit of athletes—balancing performance with integrity, teamwork, and growth. Employees are encouraged to show initiative, embrace innovation, take ownership of their work, and collaborate with others to deliver outstanding results.
The company’s values include:
- Courage: Being proactive and speaking up when new opportunities arise.
- Ownership: Taking responsibility and following through.
- Innovation: Exploring new ideas and continuously improving.
- Teamplay: Working together toward shared goals.
- Integrity: Adhering to company standards and ethical practices.
- Respect: Treating colleagues and customers with fairness and professionalism.
adidas also supports a culture of diversity, equity, and inclusion by fostering an environment where individuals from different backgrounds feel valued and welcome.
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If You’re Ready to Join the Team
This role offers the opportunity to work for one of the world’s most iconic sports and lifestyle brands. If you’re enthusiastic, customer-focused, and excited to work in a dynamic retail setting, this position could be the perfect fit.